we'll take it from here
STEP 3
Contact Us!
Once you have filed a claim with your insurance company and mitigation has been completed in your home, give us a call - it's time to rebuild!
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STEP 2
Is Mitigation Needed?
Before reconstruction can begin, any necessary mold, fire or water clean up should be completed. Helpful tip: We partner with SERVPRO of Monroe/West Monroe, Shreveport/Bossier and Little Rock.
STEP 1
You File an Insurance Claim
The first step you should take after damage has occurred to your home is to call your insurance company. Helpful tip: If you can’t reach your agent, then call your company’s 1-800 number. Although insurance agents typically are not directly involved in the claims process, they can be an aid in communication and advocacy if needed.
Damage Occurs to Your Home
Whether your home has been affected by flood, fire, mold, or a natural disaster, we can take your home from disaster to better than before.
When disaster takes place it can be overwhelming to begin the restoration process. When you partner with us we assist you in coordinating all of the subcontractors and communicating with your insurance company.
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We take pride in the quality we provide. The restoration process, when done correctly, cannot be achieved overnight. We work hard to make sure our customers are happy with the final results and we communicate extensively along the way.
A Seamless Restoration Process
our customer relationship
Your own Project Manager
Each one of our customers is assigned their own project manager who will be responsible for the progress of reconstruction.
We Talk with your insurance company
We communicate directly with your insurance company to assure estimates and the scope of work is handled correctly for your specific project.
Certificate of Satisfaction
Once the work has been completed, we send our customers a Certificate of Satisfaction. We won't consider the job finished until you are satisfied with the work and have signed the certificate.
From the time you complete our onboarding process, the work begins in approximately 2 weeks.